A major bug in Apple’s latest iPhone Pro model is causing the camera to physically fail when using apps such as TikTok, Snapchat, and Instagram, few users have reported.
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The bug in the Apple iPhone 14 Pro Max, the most expensive model in the iPhone 14 line-up, appears to affect the optical image stabilization (OIS) feature, which uses a motor to eliminate the effects of camera shake when taking pictures. Opening the camera in certain apps causes the OIS motor to go haywire, causing audible grinding sounds and physically vibrating the entire phone.
Apple did not respond to requests for comment about the bug, which has been reported by multiple users on social media. But the vibration does not occur when using the built-in camera app, suggesting the problem’s roots are in a software fault. However, some have warned affected users to limit their usage of apps that trigger the bug, in case excess vibration causes permanent damage to the OIS system.
When asked if customers who already experienced the issue on their new iPhone should visit an Apple Store or an Apple Authorized Service Provider, Apple said users simply need to update their iPhone once a software update with a fix is released next week, suggesting that the issue does not cause permanent hardware damage to the device.
“We’re aware of the issue and a fix will be released next week,” an Apple spokesperson informed popular journalism earlier today. Apple did not provide any further details, but it’s likely that the fix will be included in an iOS 16.0.2 software update.
Apple has not revealed the underlying cause of the issue. The main lens on both iPhone 14 Pro models features new “second-generation” sensor-shift optical image stabilization, and it is possible that the stabilizer is acting up for reasons unclear, but this is only speculation. In any case, the problem should be fixed in a matter of days.
It’s unclear if next week’s update will address a few other cameras and AirDrop bugs that have been uncovered on iPhone 14 models since they launched on Friday.
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